Raabet9 Casino Terms & Conditions

1. General terms and eligibility

These terms form an agreement between you and the operator of Raabet9 Casino. They apply to the website, your player account, games, payment services, promotions and any related features made available through the service. If you do not agree with any part of these terms, you should not register an account or use the website.

You must be legally permitted to participate in online gambling in the place where you are located. You must also meet the applicable minimum age requirement. Players in Australia should check the laws that apply in their state or territory and should not access the service if online gambling is unlawful for them. We may restrict access from certain locations where required by law or where the service is not available.

When creating an account, you must provide information that is accurate, current and complete. You are responsible for updating information when it changes. An account must be registered in your own name and may not be transferred, sold, rented or shared with another person. You must keep your login details confidential and notify the operator if you suspect unauthorised access.

• You must use only one personal account unless the operator has expressly approved otherwise.
• You must not use the website for unlawful activity, fraud, money laundering or any activity intended to interfere with the service.
• You must not use automated software, bots, scripts or other tools designed to manipulate games or account functions.
• You must not permit another person to use your account or use another person's account.
• You are responsible for activity completed through your account until the operator has been notified of a security concern.

The operator may request identity, age, address, payment or source-of-funds information. Verification checks may be completed when an account is opened, before certain transactions, or at any other appropriate time. You agree to provide information and documents that are genuine, readable and relevant. If required information is not provided, an account or transaction may be restricted, suspended or closed.

2. Games, accounts and payments

Games are provided for entertainment. You should decide your stake before playing and only use money that you can afford to lose. Each game may have its own rules, features, return information and betting conditions. You should review the information displayed with a game before placing a wager. A wager is generally treated as accepted when it is recorded by the system, unless it is rejected, cancelled or otherwise void under these terms or the applicable game rules.

You must ensure that payment details used with your account belong to you or that you are authorised to use them. Payments may be subject to verification, processing checks and the terms of the relevant payment provider. The operator may refuse, reverse or delay a transaction where there is a security, compliance, technical or legal reason to do so. You remain responsible for any charges applied by your bank or payment provider.

Balances, wagers and game results are recorded using the operator's systems. If there is a clear technical error, pricing error, display error or other malfunction, the operator may correct the error and treat affected wagers in accordance with applicable rules. Where a game is interrupted, the operator may review the relevant records and take a fair and reasonable approach consistent with the game rules and legal requirements.

Withdrawals may require completion of verification checks and compliance with applicable payment, anti-money-laundering and safer gambling procedures. The operator may limit available withdrawal methods or request additional information before processing a withdrawal. Any rules applying to a particular payment method, game or promotion will be displayed where relevant and form part of these terms.

Account suspension and closure

You may request closure of your account through the available account or support process. The operator may suspend or close an account where there is suspected fraud, a breach of these terms, a responsible gambling concern, a legal requirement, a security issue or a need to complete verification. Any remaining balance will be handled in accordance with applicable law and the circumstances of the closure. No new account should be opened after a self-exclusion or account restriction unless the operator confirms that this is permitted.

3. Promotions, responsible gambling and privacy

Promotions, bonuses, free spins and other offers are subject to their own promotional terms. Those terms may include eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values, payment conditions and limits on participation. You should read the full offer terms before opting in or using a promotional benefit. If promotional terms conflict with these general terms, the specific promotional terms will apply to that offer to the extent of the conflict.

The operator may withdraw, amend or refuse a promotion where permitted by law, including where an offer has been applied in error or is being misused. You must not use multiple accounts, misleading information or any other method to obtain a promotional benefit more than once when that is not allowed. Any decision concerning suspected misuse will be made using relevant account, transaction and game records.

Raabet9 Casino supports responsible gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Take regular breaks, set a budget and avoid gambling when upset, tired or under the influence of alcohol or other substances. Do not chase losses, borrow money to gamble or gamble to recover previous losses.

• Use available deposit, loss, session or spending controls where offered.
• Consider a time-out or self-exclusion if gambling is becoming difficult to manage.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• Contact the operator through the available support channel if you need help using safer gambling tools.

Information about you is handled in accordance with the Privacy Policy. This may include account, identity, payment, device, technical, game and responsible gambling information where necessary to provide the service, protect users, meet legal obligations and prevent fraud. You should review the Privacy Policy for information about collection, use, storage, sharing and your available privacy rights.

4. Website access, liability and changes

The website is provided on an availability basis and may occasionally be unavailable because of maintenance, updates, technical faults, communications issues or circumstances outside the operator's reasonable control. The operator does not guarantee that the website or every game will always be available, uninterrupted, error-free or suitable for every device.

You are responsible for using a suitable device, secure connection and up-to-date software. You must not damage, overload, reverse engineer or attempt to gain unauthorised access to the website or its systems. Content on the website must not be copied, altered, distributed or used commercially without permission, except where permitted by law.

To the extent permitted by law, the operator is not responsible for loss caused by your failure to protect account details, your misuse of the website, events outside reasonable control, payment provider actions, internet or device problems, or information supplied incorrectly by you. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian consumer law.

The operator may update these terms from time to time to reflect changes to the service, law, technology, security or business practices. The current version will be made available on the website. Where a change is significant, reasonable notice may be provided. Your continued use of the service after updated terms take effect indicates acceptance of the revised terms. If you do not accept a change, you should stop using the service and request account closure.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not amount to a waiver of that provision. These terms and any related dispute will be handled under the laws and legal requirements that apply to the operator and your use of the service. For questions or complaints, use the support options shown on the website and provide enough information for the matter to be reviewed.